All orders are shipped from Paris as quickly as possible.
You can expect to receive your orders within 7 business days inside the French territory and within 15 days business days internationally.
You will receive an email confirmation with tracking of your order when it is ready to be shipped.
If you don't receive that email or any update on your order within the 5 -6 days please reach out to us at : firstname.lastname@example.org.
In order to facilitate the process don't forget to include your full name and order numbers in the email.
2. RETURNS, CANCELLATION, REFUNDS AND EXCHANGES
Except during sales periods, any order is refundable within 7 days for any reason.
If you do not like what you ordered or if the size is wrong, we accept exchanges too.
During sale periods, there is no refund but we can provide you a coupon of the value of your past order.
In every cases, the item must be unworn with all its original tags.
For any question, you just need to contact us on our email
We are not responsible for return shipping costs or duty fees. Upon reception, inspection and qualification of the return, we will process the exchange or refund.
A confirmation email will be sent to you once the replacement item is shipped.
Once we have sent you a confirmation email for the exchange or refund, send your item back to : AAUCARRE 2 rue Cler 75007 Paris FRANCE.
Thank you !